Member Testimonials

Here's what some of our members say about CU HomeLand...

Again, thank you, Erin and everyone at CU Homeland. This has been the most professional, caring and quickest loan process we have ever done. Your company is rated 10 stars!

- Kyle I.

Keith Johnson at CU Homeland did a spectacular job assisting my fiancé and I through the mortgage process. He worked with us to get through the steps of obtaining a loan, kept us informed, and demonstrated incredible expertise to get us the best rate that we could find. Keith was readily available, always returned our phone calls, and made us feel like our business was important to him. Keith was more than just professional though: He went the extra mile to provide us personal service, and even provide reassurance when we needed it. We would highly recommend Keith Johnson at CU Homeland. We felt very lucky to work with him.

- Joshua and Laura D.

I am truly thankful for all your hard work, dedication, and poise assisting me! I cannot thank you enough and I am so excited for this new chapter!
Many thanks!!

- Britney S.

As a retail manager it's great to receive superior customer service from my credit union! The team at CU Homeland did a great job making our refinance go nice and smooth. Thank you!
Regards,

- Erickson and Maria D.

Thank you guys! This is a great feeling and I know I wouldn't be experiencing it if you and Steve were not patient with ME! Thanks for all your flexibility, consideration and kindness. I appreciate you working with me :)

- Felicia K.

I just want to say thank you Steve and the CU HomeLand staff for all your patience with us and treating us so kindly and with so much respect. I really appreciate that! Thank you again!

- Maggie & Trendel B.

From Utility District CU: We also wanted to thank you both for your help throughout this process! Our family has been banking at the Utility District Credit Union for over 40 years and value the personal relationships both at UDCU and CU Homeland.
Best Regards,

- Brandon F.

Thank you also. Steve, you were great to work with and you were always available to answer our questions (as many times as needed the answers to be repeated). Your tone always remained calm and approachable. It was a pleasure to work through this process with you. You are great!

- Hercules Family

The Maddocks Family to CU Homeland — Our new family..
Dear Steve, Erin, and Joan;
You're a team of professionals that held our hands step by step. Steve and Erin, thank you for tolerating so many emails and phone calls; after hours and on your vacation. Joan thank you for your follow up and reassurance. This process has been so significant that Newsha and I feel like you're our family. I would recommend your team to anyone who wants an honest hard working team that really cares about its customers. We love our new home and it would not have been possible without you; Seriously! You are absolutely the best.

Thank you CU Homeland

- Shane, Newsha, Bryce and Sean

Steve and Company were fabulous to work with! They were professional and insightful. My loan closed fast and it was literally the easiest loan process I've ever encountered! I would definitely recommend their services.

- Terra & James H.

Thanks to you All!

It's been the best financing experience we've had!

- Matt & Cathy B.

You are ALL Amazing! Thank you Thank you thank you!!!! That is all I can say! You are such a blessing.

- Mark and Angela N.

This was the simplest loan process ever. You were all amazing. I will definitely recommend you. Have a great holiday!

- Wendy M

Hello everyone,

It has truly been a honor to have found CU Homeland, and more importantly a loan advisor like Keith Johnson. We have had a wonderful experience purchasing our first little home and it is all thanks to you! We could not have asked for a better loan advisor who was persistent, promising, optimistic, honest and willing to go out of his way to ensure that we understood every step of the way as Rhandy and I were both new to this process. We truly appreciate his hard work throughout this journey and will continue to return to him for our future financial needs — he is the epitome of exemplary customer service. Thank you Keith for making our dream of owning a home come true!

As for the rest of the team at CU Homeland — Thank you so much for allowing this process to go smoothly. We truly appreciate each and every one of you that have worked on successfully processing our loan!

Happy Holidays! (:

Best Regards,

- Grace M. and Rhandy T.

Just wanted to thank you for all your kindness and helping me with the processes. You are all great to work with!

Thank you again!!

- William M.

Your team was great getting me through this whole ordeal. It happened so fast, that it scared me! It was a great experience and it was worth all the blood, sweat, and tears! I would recommend anyone for your services.

I love my house!

Thanks again.

- Ella A.

Hello Steve,

We love our home! I already have everything unpacked put away and organized! We put the Christmas tree up and are all decked out for Christmas.

A million thank you's would not be enough for you and your team! You all put so much work into this dream of mine, and you are all amazing for making this happen for my family. I wish you a very merry Christmas and a blessed new year!

~ Jami G

My name is Jenny. I want to thank CU Homeland Mortgage. CU HomeLand saved my life. In May 2014, I was working with All Western Mortgage with my refinancing on my house to take out some money to pay off my debts. All Western Mortgage approved my loan and immediately they had me close all my credit card accounts. A week later they emailed me saying that the Title Company will call me to schedule appointment with me to sign my final loan documents. The person came next day, and I signed all documents with Title Company and she said that I will receive my funds after 3 business days and that they will pay off all my credit card accounts. I waited and one week has gone by and still have not receive my money so I called the Title Company and she told me that escrow is closed but waiting for All Western Mortgages to give her ok to fund. So I emailed my loan officer named Terry Glab and he told me that he is looking for a bank to sell my loan. I did not know that they were going to sell my loan to another bank. He told me to be patient and wait. I waited 3 weeks. All my credit card accounts were closed meaning I have to pay them off when accounts are closed. I receive phone calls and threats from my creditors. Then after the 4th weeks, Terry Glab at All western mortgage emailed me and said that they could not find a bank to buy my loan due to my HOA flood insurance guideline and that I should go find other banks. I WAS SHOCKED. I didn't know what to do, so I immediately contacted my Credit Union and CU HomeLand (Steve Iversen) for help. They immediately processed my refinancing and paid off my credit card accounts. And again thanks to CU HOMELAND for saving my life.

- Jenny M.

Just a short note to let you know the great services received from Steve and Team, they are such great professional workers! Never in my mind would I think I will be able to get through the refinancing of my Condo due to the long distance communications. But Steve and his team made it so easy, was with me throughout the process, providing guidance through emails and phone calls. I'm so impressed, words alone cannot express how much I appreciated their team efforts and assistance.

~ Ana T.

I just wanted to say thank you to everyone for doing such a stellar job in providing me with the necessary tools and information along with the entire teams professionalism and knowledge to help me get through this process of refinancing my home. While going through this for the first time, it amazed me how difficult it can be, depending on the bank that is used, to refinance your home because of all the changes that have been made due to the crash back in 2008 of all homes from the scam that occurred. My mother could not believe everything that has changed since she owned her home and refinanced it. That being said, you guys were very patient, extremely knowledgeable, efficient, Johnny on the spot if you will, honest, and your customer service is one of the best I have ever experienced! Thank you again, you helped me a great deal, and it was nice to receive paperwork that actually re-iterated what was said when the refinance was discussed over the phone. So many places tell you one thing, then you get the paperwork and it says something completely different, thank god I had you guys! I can guarantee that if anyone wants to refinance or buy a home, I will be sure and send them to CU HomeLand as I am sure they will be taken care of in every sense of the word!!
Thank you again,

~ Corky B. CMAA, CBCS

I was referred to CU HomeLand through the credit union Sun Pacific. I was very pleased with the quality and attention that I received from Michael and his colleagues. They worked efficiently to close my loans in a timely fashion. I would recommend this group without any reservation.

~ Leo T.

You guys made the home refi process way easier than I had thought it would be. I felt informed of the process and the cost was upfront and reasonable. Very easy process and I do and will continue to recommend you to my friends. Thanks again!

~ Robert and Maria T.

CU Homeland staff is very courteous. Very responsive. They returned our phone calls and emails promptly and answered all our questions. The loan process was quick and efficient.

~ Bill and Judith L.

I would like to personally thank Shelley, Joan and everyone at CU Homeland who helped me achieve my goal of owning my first home. Everyone was so helpful and patient during the whole process. I heard stories about purchasing a home and all the paperwork and madness that goes with it, but to experience it and have the support right by your side was AMAZING. My Realtor even said "she wishes she could work with Shelley & CU Homeland everyday". I was also touched when I went home on my birthday of all days and saw a delivery from CU Homeland thanking me for MY services. That was priceless. I will definitely be sure to use CU Homeland for any future needs and gladly give a referral to friends and family. Thank you to the CU Homeland family for what you have done for me and my family.
Sincerely,

~ Christina M.

I would like to thank Steve and his team at CUHomeLand. Getting a loan for our new house is not easy with the rules of getting approved. They went through many different approaches to get the loan done. Steve and his team worked really hard and did everything possible to get the loan approved. Without their hard work, I don't think it would of been possible. I will recommend CUHomeLand to anyone who is buying or refinancing a home.

~ Richard B.

We are very pleased with the service provided by Steve and his staff. So much so that we not only refinanced our primary residence but our rental as well. Thank you.

~ Leslie T.

Thank you!! Your whole staff has been really great throughout the whole process!

~ C. Harbour

I was referred to CU HomeLand through the credit union associated with my job. I also have accounts with Wells Fargo and Mechanics banks for personal banking. I decided to go with CU HomeLand to mortgage my investment property and refinance my home loan. I am happy that I did. I was pleasantly surprised with the quality and attention that I received from Steve and his colleagues. They worked efficiently to close my loans in a timely fashion. When I decided to purchase another home, Steve was the first person I called. I would recommend this group without reservation.

~ Tamy B.

The home mortgage market isn't what it used to be, and with the greater restrictions on lending, getting a refinance is definitely more difficult these days. But, the staff at CU HomeLand made the process smooth and understandable. I have refinanced before with other institutions, and I found CU HomeLand to be far superior to any of them. Everyone at the firm has a professional and friendly attitude, which helps when the underwriter's needs get complicated. They kept me informed every step of the way. It was a pleasure working with their entire staff. I plan on going to CU HomeLand for my future mortgage needs, and would highly recommend them to others.

~ Fred P.

I would like to thank Steve Iversen and his team at CU HomeLand for the wonderful job they did refinancing my home. It was my first attempt at refinancing and I was nervous. Steve explained everything so that I always understood what we were doing. As it turned out, the process was actually fun and I'm looking forward to working again with Steve and his team.

~ Susan T.

I am usually discouraged from refinancing a mortgage by all the paperwork, hassle and jargon. This time, I went through United Health Credit Union in Burlingame, and worked with CU HomeLand. As you can imagine, there is a lot of required paperwork, but the staff guided me through everything, answered all my questions -- and tried their best to make my part easier. They were a true pleasure to work with and very friendly. Not only that, but my original mortgage bank (a "big" one) told me point blank that they couldn't match the deal I received from CU HomeLand. I will certainly consider CU HomeLand and United Health first for any future refinance.

~ Ted C.

We did some research on rates on the internet and wondered what those organizations would be like. I contacted our Credit Union (United Health), and CU HomeLand is who puts their loans together. I called for a quote and it was in line with those low rates on the internet. I decided it made sense to go with a reputable company instead. It could not have gone smoother. They were very attentive and helpful. We never had to leave our home to sign any documents either. Great rates and superb customer service. I have since recommended them to my friends.

~ Linda H.

I've used CU HomeLand to help me with three loans now and each time they have been extremely helpful. Steve and his team make sure that you understand each step of the process and help you get the best deal available based on your specific situation. I highly recommend CU HomeLand!

~ Colby N.

Good Morning Steve, Joan, Erin, & Team at CU HomeLand Corporation!
I wanted to thank you very much for all your hard work & patience with processing my mortgage. I really appreciate your professionalism, quick response, & friendly demeanor. It was great working with you & I definitely will spread the word. I wish all of you a wonderful holiday season.
Sincerely,

~ Cindy Q.

Hi Steve,
I would like to thank you for your patience and all the help that your staff provided us. Me and my wife were satisfied with the service we received and all my questions were answered.
Thank you again!

~ Robert

I would like to take this opportunity to say thank you first to Steven, the President of CU HomeLand, and second to Erin and all the staff members of CU HomeLand! They are incredible! I myself rated them as #1! I would have never made it without them. Thank you so much Steve, Erin and all the staff. And lastly I would like to take this opportunity to say thank you to the staff at Sequoia Federal Credit Union who helped me too. Thank you guys! Without you I wouldn't be able to buy a house. My dream's come true!!

~ Mariafe A. – Sequoia FCU

Steve:
You guys have been a pleasure to work with. I could tell you some stories...

~ Juan G.

I want to thank you, Steve & Joan, for your prompt, personal service to help me through a difficult time. I appreciate your time and care to make sure everything was in order and moved smoothly.

~ Denise B.

Sincere thanks to you and the great staff at CU HomeLand for the successful refinance of our home. Your knowledge of lender requirements and professional guidance through tons of paper work in a short amount of time was amazing. I highly recommend your company!!!!!

~ J. Goins

I want to thank you for a great experience. I have refinanced many times over the years and this was by far the smoothest transaction I have ever had. Your team is very professional and timely, and everything was done in less than a month. I will never think of going anywhere else again and will for sure recommend you to others when I have the opportunity. Thanks for a job well done.

~ Maylin D.

Refinancing a home mortgage with Alameda Credit Union and CU HomeLand was a good experience. We were able to keep my aging mother in her home and increase the quality of her life. Their staff were helpful, clear and responsive. We like the option of banking within our community and were able to do just that with CU HomeLand and Alameda Credit Union.

~ Roberta M.

Thank you so much for your hard work. It was a pleasure doing business with you. We appreciate everything you have done to facilitate the transaction. We are happy with the outcome. Thank you also for those who worked behind the scene in our behalf.

~ R & L

It was a pleasure doing business with CU HomeLand. This was the smoothest loan process that I have ever experienced. The entire CU HomeLand staff was consistent in their helpfulness, and professionalism. I would like to especially thank Cherie who was always available for questions, very clear in what paperwork and forms were required and always prompt with answers, advice and information.

~ Michael F.